PRIVACY POLICY
At KAPA JOURNEYS, we value the privacy and protection of our clients’ and users’ personal data. This privacy policy aims to inform you about the information we collect, how we use it, with whom we share it, and how we protect it when you use our services or visit our website.
1. INFORMATION WE COLLECT
1.1. Personal Information Provided by You
We collect personal information when you:
Book a tour or travel package. Sign up to receive our newsletters or promotions. Contact us to request information or personalized services.
The personal information we collect may include: Full name, email address, and phone number. Passport information, when required for international tour/cruise bookings. Travel preferences, relevant health details (for specialized or adventure tours), and any other information necessary to personalize your experience.
1.2. Information Collected Automatically Data about your website usage, such as IP address, browser type, pages visited, duration of visit, and browsing behavior. Mobile device information, if you access our site via a smartphone or tablet.
2. USE OF YOUR INFORMATION
We use the collected information to:
▪ Process bookings, payments, and coordinate logistics for your travel itineraries.
▪ Personalize and enhance your experience by recommending services or activities based on your preferences.
▪ Keep you informed about itinerary updates, changes to your bookings, or any situation relevant to your trip.
▪ Send marketing communications, promotions, or discounts, provided you have consented to receive them.
3. SHARING YOUR INFORMATION
We do not share your personal information with third parties, except in the following cases:
Tourism Service Providers
We share your information with hotels, airlines, tour guides, and other providers necessary for delivering the services you have booked.
Legal Obligations
If required by law, we may share your information with the appropriate authorities to comply with legal regulations.
Rights Protection
We may disclose information to protect the rights or safety of KAPA JOURNEYS, our employees, or our clients.
4. YOUR RIGHTS
You have the right to: Access, correct, or delete the personal information we have collected. Withdraw consent for the use of your information for marketing purposes. Request details on how we are using your data. To exercise these rights, please contact us at info@kapajourneys.com, and we will respond to your request within [maximum legal time frame].
5. CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time to reflect changes in our data practices or current regulations. If we make substantial changes, we will notify you through a notice on our website or via email.
This policy ensures transparency and compliance with data protection standards, safeguarding your trust in our services.